Job Description

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Credit & Collections Specialist

Ref: 311060
Type:
Location: Parsippany, NJ

Industry: Consumer Products
Job Level: Experienced Non-Manager
Pay: Negotiable

Opportunity Description

Identifying customers with outstanding debts through our reports

Contacting customers to collect debts or negotiate payment plans.

Job Duties

Calling plans: utilizing calling report and implementing plans to recover debts
Credit inbox Emails: attending to customer requests, payments, invoice/statement copies, payment call backs.
Maintaining records: updating customer notes, attempted contacts, and payments collected.
Reporting: Submitting weekly reports on the status of paid and unpaid accounts and repayment progress
Escalating payment requests: Identifying vulnerable or non-compliant customers and escalating their cases to the credit manager.

Experience & Skills Required

1-2 years credit/collections and/or accounts receivable experience