Job Description


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Call Center Representative

  • Ref: 299075
  • Type: Option-to-Hire
  • Location: White Plains, NY
  • Industry: Healthcare
  • Job Level: Experienced Non-Manager
  • Pay: $16.00 - $17.00/hr

Opportunity Description

Expanding Healthcare Benefits Management Company located in the Mid-Westchester area is looking for customer service-oriented individuals with prior call center experience to join their team!!!

Job Duties

  • Receive 50-70 incoming calls daily from physician’s officer, clinics and hospitals.
  • Complete verification process prior to releasing protected health information to the caller
  • Navigate through multiple system applications to identify the status and provide appropriate information to the caller
  • Complete the documentation necessary to track provider issues and facilitate the reporting of overall trends


High School Diploma required

Experience & Skills Required

  • Call center experience REQUIRED. Only candidates with call center experience will be considered.
  • Must be available to work Monday through Friday 8:30am to 5pm with the flexibility to work 12pm to 8pm.
  • Great environment, excellent benefits!!!

Other Information