Job Description


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Chargeback Analyst

  • Ref: 293801
  • Type: Direct Hire
  • Location: Bridgewater, NJ
  • Industry: Pharmaceuticals
  • Job Level: Experienced Non-Manager
  • Pay: Negotiable

Opportunity Description

Chargeback/Accounts Receivable Analyst ( Pharma) Your Role Responsible for processing and verifying transactions related to contracts and chargebacks within Company’s pricing programs as well as working cross-functionally with Accounts Receivable. 

Job Duties

  • Monitor contract requirements to ensure customer and Company remain in compliance with contract terms and conditions as well as any government regulations.
  • Effectively resolve all claims in an accurate and timely manner.
  • Develop reports and analysis to support metric tracking statistics to departmental management as requested in order to advise as to the status, volume, and potential accrual needs of future chargebacks, rebate, fees, and other payments
  • Maintain ongoing communication with wholesalers while resolving discrepancies to ensure all chargeback deductions are analyzed and reconciled.
  • Maintain contact with the wholesalers EDI and chargeback departments for the management of chargebacks and other deductions/receivables.
  • Review EDI 844 errors daily, research and issue EDI 849
  • Thoroughly researching and processing of wholesaler chargebacks to resolve valid submissions, authorized deductions and adjusting entries.
  • Focus on all aspects of our Accounts Receivable system
  • Collect account statements from customers periodically and timely reconcile discrepancies with customer
  • Analyze, validate and issue credit memos and checks for rebates, fees, and other related items 
  • Send reminders to customers regarding upcoming payment dues and statements to outstanding customers
  • Initiate collections on past-due accounts
  • Maintain close working relationship with 3PL and Returns processor to ensure timely and accurate issuance of invoices, credit and debit Memos to customers
  • Process incoming email concerning billing and shelf stock adjustments
  • Monitor and report deviations from credit standards
  • Make recommendations to improve quality of invoicing and collection procedures
  • Help with implementation of the new iContract system. 
  • Issue credit memos and checks for rebates, fees, and other related items 
  • Maintain an accurate aging report
  • Reconcile our accounting system to our Bank’s receivable system
  • Perform other duties as assigned by Manager and Director


  • Bachelor's Degree in Accounting, Finance or related field.

Experience & Skills Required

  • Understanding of generic pharmaceutical industry, product flow and reimbursement, chargeback administration and chargeback payment processes. EDI experience a plus.
  • Strong Excel and computer skills.
  • Must have excellent oral and written communication skills as job responsibilities include communicating with various levels of management within and outside of the company.
  • The position demands the ability to respond to a high volume of work with a high level of intensity dictated by the requirement for absolute accuracy within expedited turnaround time.
  • Experience with NetSuite ERP and iContract systems a plus.

Other Information