Job Description

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Network Engineer

  • Ref: 291788
  • Type: Project
  • Location: East Rutherford, NJ
  • Industry: Retail
  • Job Level: Experienced Non-Manager
  • Pay: Negotiable

Opportunity Description

The daily activities of the Network Engineer are primarily MAC related and can include net new installation activities. 

Company Information

 

 

Job Duties

This is a large campus and the technician will cover multiple buildings in the following capacity: 

  • Lead or participate in on-site activities relating to Problem Management, Service Desk Fulfillment, Release or Configuration/Change Management. 
  • Respond to and resolve work orders by the service desk ticket queue. 
  • Work with onsite personnel to determine, define, resolve or escalate trouble. 
  • Problem solve at a location for recent changes (customer moved equipment, power outages, other equipment failures). 
  • Troubleshoot connectivity issues, such as verifying fiber is interacting appropriately. 
  • Troubleshoot, maintain, install equipment as needed. 
  • Follow Incident and centralized management procedures for interfacing with and supporting vendors including OEM equipment and Carriers 
  • Meet or exceed Service Level Objectives per the Scope of Work 

Experience & Skills Required

Requirements for success: 

  • Candidates will need skills and experience associated with the listed equipment. 
  • Possess standard server room tools and carry equipment such as a Fluke tester for connections testing. 
  • Understand Visio and have the ability to document changes.